Back-to-base monitoring allows us to watch over the security of your premises when you can’t be there yourself. We do this by connecting your Security Alarm System to a 24 hour Alarm Monitoring Control Room using your preferred line type.
With Back to Base Monitoring, if your security system is triggered an emergency pulse is automatically sent to the Alarm Monitoring Control Room. Professionally trained and Licensed security monitoring staff will attempt to contact you within moments of the alarm triggering. If required they will send out a security officer to your premises and if deemed necessary the emergency services will also be contacted on your behalf.
Alarmzone has a close affiliation with one of Sydney’s leading Security Back to Base Alarm Monitoring Companies. This allows us to provide you with a 24/7 Premium Back to Base Alarm Monitoring service at a great price.
LINE TYPES
Dialer
Dialer lines allow one-way communication from your Security Alarm System panel to the Back to Base Monitoring Control Room. Dialer lines might be very cheap but they are also the most susceptible to failure (intentionally cut phone line, supplier interruptions). In the event of an interrupted line it may take the Back to Base Monitoring Control Room anywhere from 24 hours to 7 days to identify the problem.
Domestic Back-to-Base monitoring from $6.60 per week inc. GST, and commercial premises from $8.80 per week inc. GST.
GSM
GSM is mainly used as a redundancy communication path because it uses the mobile phone network as its communication path. It is very difficult to disable, which is why it is often used in conjunction with a dialer line as a back up to the Back to Base Control Room. The GSM line can identify a cut in the dialer line and will send a signal via the mobile phone network notifying the Back to Base Alarm Control Room of the fault.
GPRS
GPRS Back to Base service allows the alarm system to communicate via the data service over mobile phone networks. This service can be programmed to communicate very regurlarly via a 'pulse' which indicates a communication problem to the Back to Base Monitoring Room, for example, every 90 seconds, should there be an interruption in the continuity of the Back to Base signal. This allows for close to real-time knowledge
of your alarm system's health status. Consequently, the Back to Base Control Room will be made aware almost immediately, depending on the 'package' purchased which determines the regularity of the 'communication trouble or offline' pulse.
IP (Internet Provider)
In recent years, the ability for your security alarm system to communicate with the Back to Base Monitoring Room via the Internet has become available. We supply and install units which have the ability to communicate via IP only or IP AND GPRS, thus giving you the ultimate
method of secure communication with the Back to Base Monitoring Room, using these two paths as a 'Primary and Secondary' method of communication. So, should one signal be lost due to tampering or provider service difficulties, the other will still communicate
effectively with the Back to Base Control Room.